Ampersand Resort ★★★★★

Was soll ich sagen? Uns hat in diesem Hotel einfach alles gefallen, es hat alles gestimmt. Angefangen bei den geräumigen, hellen Zimmern mit einem fantastischen Ausblick auf das Meer bis hin zum köstlichem Essen. Wir haben uns wie zu Hause gefühlt, weil Muky und seine Freundin auf alle individuellen Bedürfnisse eingehen. Die Beiden sind sehr freundlich und üben ihren Job mit Leidenschaft und Engagement mit jeder Zelle aus. Wir danken euch für die wirklich tolle Zeit, die Gastfreundschaft und Unterstützung bei allen Belangen. Sofern wir nochmal auf Koh Samui sind, werden wir mit 100%iger Sicherheit dieses Hotel noch einmal besuchen. Muky und Biu (ich hoffe, dass ist die richtige Schreibweise) vielen Dank für alles :-)

Das Personal war sehr aufmerksam, zuvorkommend und bedacht sowie sehr an unserem Komfort und Wohlbefinden interessiert, dabei zurückhaltend und nicht aufdringlich. Sehr sehr angenehm. Die Anlage und die Zimmer haben höchsten Standard sind sehr modern designet und sauber.

Da müsste ich jetzt sehr sehr lange überlegen: vielleicht war die Klima etwas laut sollte man einen leichten Schlaf haben.

Die Lage ist abseits vom Rummel. Sehr ruhig und romantisch. Wir wurden vom Besitzer jeden Tag mit Frühstück verwöhnt. Er fragte uns auch nach unseren Wünschen für den Tag und hat uns jeden Tag mit seinem Privatauto zum Strand gefahren. Was für ein Service!

Nichts

Schönes Zimmer, malerische Sicht, nette Personal

Kaltes Wasser in der Dusche jeden zweiten Tag, kein Wasser in der Stranddusche, Ameisen im Zimmer, oft kaltes Essen am Abend

Wunderschön gelegen, sehr ruhig, unfassbar freundliches und hilfsbereites Personal. Auch das Essen war Phantastisch. Man ist individuell auf die Wünsche eingegangen und hat das Frühstück aufs Zimmer serviert bekommen, wann man möchte. Alles ging über WhatsApp. Der Manager Muky ist ein herzensguter Mensch, der einem alles ermöglicht, was man auch immer möchte.

Alles war phantastisch

Prachtige hotel, echt mooie kamers en heel ruim en schoon. Met geweldige service. Niks was teveel als je een vraag had. Ontbijt was ook geweldig. Ik zou hier zo terugkomen.

Niets

酒店位于苏梅岛的东北角地理位置优越，房间窗外就是美丽的海景，仿佛一张油画，而且酒店周边环境安静舒适，适合喜欢安静度假的客人。酒店的风格在苏梅岛上独树一帜，让人感觉仿佛在欧洲度假。酒店的主人Muky是一位服务意识非常强的人，他会为客人考虑并解决客人的一切问题。我在岛上租的摩托车就是他亲自带我去的，并贴心告诉我骑行中的安全事项。还有Muky做的早餐真的非常棒，又有营养又好吃。

酒店的其它员工的服务水平还需提高，房间的空调声音有点大，酒店泳池的卫生还需要积极打理。

La habitación bonita, las vistas también. La zona tranquila como yo quería genial.

Uno me gustó que es un quiero y no puedo. El dueño lleva solo prácticamente el hotel. Con lo cual el servicio que recibes es decepcionante. Al principio todo es amabilidad y predisposición pero día a día van surgiendo los problemas a la superficie, y es que el servicio de habitaciones no es bueno. Tiene muchas carencias. Muchos fallos. Uno de ellos es que no hay agua caliente en tu ducha y tienes q avisar al dueño cada vez q quieras ducharte con agua caliente (algo racismo y no acorde con lo que pqgas) pague casi 3000 euros por 12 días allí. Fui extremadamente amable y comprensiva los primeros días con todos los fallos . Me dejó sin servicio de cena durante dos días, uno xq el dueño se encontraba cansado y no podía dar servicio. Otro xq el salon estaba inundado. . La piscina sucia inutilizable. Sin bar abierto ni nada. Como dije es un quiero y no puedo. El sitio es bonito. Hasta ahí. El resto...no vale ni merece la pena. El aire acondicionado es hiper ruidoso... no se puede dormir con el . La nevera de la habitación también es ruidosa. Y volviendo al servicio de habitaciones.. varios días no me cbiar9n toallas. Las sabanas tuve que pedir q me las cambiaran después de 7 días!!! Pagando más de 280 e el día! Increíble. Todo cae por su propio peso...y lo que das, te vuelve, invito a la gente q haga revisión de las reviews q hay en Google. TripAdvisor. Porque tiene varias reseñas malas q corroboran lo que digo. Creo q las buenas reseñas son de alguien q habrá estado una noche o dos... las dos primeras noches yo estaba encantada .. despues la cosa fue cada vez a peor. Ah! Cuando empecé a quejarme porque ya perdí mi paciencia, fui vetada a poder usar el servicio de desayuno y cena del hotel. Y también fui amenazada a que si seguía con los mensajes que el consideraba abusivos. Abusivos son sus faltas de servicios y sus disculpas diarias que al 5 día dejan de tener sentido! Pues fui amenazada a q me cambiará de habitación a una peor de la q contraté.

From the moment you arrive there is a sense of calmness in this exquisitely designed resort offering the very best of facilities.Staff A1 headed up by owner/ manager who goes out of his way to please.

Zip

What can I say… it is exceptional. It is like staying at your billionaire friends house and all the staff is available for you 24/7. The design of the hotel is an experience in itself! It is not a crowded hotel and if you expect a lively vibe and people hanging in a hotel bar this is not the place. At least not when we were there. We didn’t leave the hotel once we got there and honestly, we didn’t want to leave. We had breakfast lunch and dinner there throughout our stay and it was all really nice. Very private. We stayed in a room where the aircon was quite noisy and we mentioned it and they immediately arranged a different room so we got to try 2 different rooms. Gym was good Pool was nice - small but nice. View from the rooms is stunning. Rooms are fascinatingly beautifully built. The beach is not a sandy beach. There are rocks so it’s not the best place swim in the sea. See this place as you visiting a friends house (Willy Wonka’s summer residence) and not a hotel. We were treated like royals. So thank you Muki for having us in your hotel - you did a beautiful job building and designing it.

A quirky, bespoke property put together by the owner/hotelier. A lovely location, quiet and peaceful although it’s a bit off the beaten track and you really need a car or personal transport if you stay for any length of time.

No major complaints but it would have been difficult to rely on in-house dining alone and the hotel is far from other dining options. We had a car do that wasn’t a problem for us.

Our stay at Ampersand was amazing. The hotel is super cute and welcoming charm was evident from the moment we arrived. As a vegan, we were happy with the exceptional breakfast that was arrange specially for us. The room was a perfect blend of spaciousness and coziness, creating a comfortable and inviting atmosphere. Its tranquility was enhanced by the hotel's quiet location and its charming little beach, offering a peaceful retreat. Dinner was so tasty, that could be made as vegan as well. Above all, the service was fantastic the staff were attentive and genuinely caring, making our stay truly memorable. In short, wonderful choice for anyone, especially those seeking comfort and serenity. Highly recommended <3

Everything. The place, rge location, attention to details and the owner so nice and present.

Nothing. Potentially the dinning room position but you could get anything in your villa or terrace and even better by the pool and the beach.

The hotel is owned and run by Muki and his partner Biw, and it shows in every way. They personally take care of all the guests' needs. Where other hotels are very anonymous, here you feel like you are among friends. For example, Muki really helped me get a place on the ferry from Koh Samui to the mainland. I didn't have to worry about a thing. And it all worked out beautifully. The rooms are different too. They are very individual, spacious and just beautiful. We also liked the little beach. It's just for the guests and you're on your own. Ok, if you want to go for long walks on the beach, then the beach is not for you. But it's perfect for just relaxing and swimming. Overall we felt very comfortable and would come back any time. We wish Muki & Biw continued success and all the best!

Nothing

Great resort, very special design, beautiful views, amazing service, comfortable rooms, and many other positive feedbacks and feelings. Definitely will come back !!! Highly recommended

A unique hotel, designed and managed by the owner Muky. Very stylish down to the smallest detail. In conversation with Muky, one feels that the hotel is a passion project. The rooms are very spacious and equipped with just as many details as the rest of the hotel. The small private beach with a pool makes the hotel even more special than it already is. It is a small paradise where one feels completely at ease. The host Muky is always present and helps with everything he can. His suggestions, from spa treatments to boat tours, were all skillfully chosen.

Beautiful room with a nice view. Nice private small beach with pool. The staff was very kind and helpful. The food was amazing.

The property was unique in so many ways , from the design to the peaceful demure of the hotel . The 24 service from the staff is unrivalled and nothing is too much trouble for them . All in all this is one of the most enjoyable stays we have ever experienced